Can I place a custom order?
Yes, of course! If you would like a custom order of a certain product, please contact me via the website's contact page or direct message me via Instagram.
I have an allergy or aversion to an ingredient, can this be altered?
Yes, if there is a particular handmade product (such as a candle or bath salts) then I can tailor a customised version to meet your needs. To organise this, please contact me via the website's contact page or via direct message on my Instagram @southern.sea.witch.
When can I expect my order?
Once you have placed an order, depending on the size and type of order (ie custom), your order will be processed and packed ready to be posted within 3-5 working days. If you have chosen the standard Royal Mail 2nd class delivery, your order should be with you within 2-3 working days after posting. If there are any unforeseen delays, you will be notified via email.